Patient Engagement and Shared Decision-Making

These modules help you develop interpersonal skills with your clients through content such as promoting positive behavior change or advanced care planning. The modules also help you develop the 'business case' for nursing in primary care with content such as managing panels, assessing and stratifying risk, and exploration of billing appropriate for nurse-led encounters. Each module is fully online and takes 3-4 hours for participants to complete. Progress through a module begins with a short demographic survey, followed by videos and readings, a 10 point content quiz, and an exit survey. Successful completion is earned by an 80% or higher quiz score and completion of an exit survey. Each module is awarded nursing contact hours and documentation of the hours and completion via a digital badge.

Objectives:

1. Describe strategies to empower patients and families in all aspects of the health care process.
2. Identify nursing interventions/support to help develop optimal self-care skills for a patient and family/caregiver.
3. Identify coaching and monitoring techniques to promote engagement and optimal self-care skills for a patient and family/caregiver.
4. Explore concepts of health literacy as foundational to shared decision-making.